Our established and growing client is looking to recruit an experienced telelsales consultant who will have the ability and confidence to 'cold call' potential customers and building a rapport with current customers. Our client is a competitive salary and benefits including a bonus, contributory pension scheme, staff discounts, childcare vouchers, accident insurance and death in service cover. In addition there is structured training and the potential for career progression within this rapidly growing dynamic company. ROLE ACCOUNTABILITIES Ringing current and potential customers to generate sales. Answering telephone queries. Processing orders via telephone, fax and e-mail onto a customised computer system. Arranging customer visits. Provide back up support for the contract sales administrators. Liaising with the warehouse / carriers with reference to distribution. Checking order accuracy. Liaising with Sales Manager pertaining to displays, orders, queries etc. Solving customer problems / complaints. Creating and maintaining a customer database. PERSON SPECIFICATION: To succeed in this role the person needs to: have a proven telesales background; possess excellent communication skills with a confident, pleasant telephone manner; have previous cold calling experience on the phone; able to work in an organised and methodical manner; be persuasive and tenacious; be self-motivated and not fazed by set backs; demonstrate they have the ability to work under pressure to tight deadlines; be able to distinguish colour ranges; be computer literate, and competent in MS Office applications.

Posted in Exeter Outskirt | Manufacturing

Submitted by devonrec on Mon, 2009-09-07 05:00.