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Customer Service | Devon Recruit

Customer Service

Office Administrator Salary:Up to £12K/Ref. No. 955

Our client is looking for an organised and professional administrator to work in a busy Agency office. You will be: Articulate Smart and enthusiastic Good deal of Common sense Calm and polite Computer wizard ?! Ability to input data and retrieve it ! Full time position. 9-5 mon to Friday (no sats unless required for particular appointment - time off in lieu) Flexible lunch breaks Good telephone manner Run diary Organise window Deal with advertising – on line Rightmove, Primelocation, Smart (Tv Gazette) Meeting and greeting, taking details of prospective tenants Understanding of need for data protection – confidential info coming through office etc Comprehension of mailmerge Eventually this will lead to – · Taking prospective tenants to see property · Inventorys · Taking meter readings · Receiving rent onto the system · Chasing overdue rents · Preparation of tenancy agreements

Posted in Customer Service | Exeter Outskirt read more

Submitted by devonrec on Mon, 2012-08-27 05:00.

Contract Sales Assistant Salary:Excellent/Ref. No. 755

PURPOSE OF THE ROLE Part of the customer services team, responsible for processing sales via telephone / fax / e-mail and dealing with customer queries resulting from sales. ROLE ACCOUNTABILITIES • Liaising with new and existing customers to follow up sales enquiries. • Receive telephone calls from our customers, ensuring all calls are dealt with in a friendly and professional manner. Answering telephone calls. • Processing orders via telephone, fax and e-mail onto a customised computer system. • Support and liaise with the Contract Sales Managers by answering queries relating to customer details, inputting of orders, displays and providing product ordering information. • Assisting customers with floor plans and quantity calculations. • Responding to and solving customer problems / queries / complaints. • Liaising with warehouse / carriers with reference to distribution. • Input telephone, e-mail or faxed orders onto the sage telesales system, ensuring the customer details and orders are accurately entered and acknowledgements of orders are sent to customers. • Administration of correspondence generated from pro-formas / invoices and distribution documentation.• Working with the team to achieve various other tasks as required. • Working closely with architects, designers and property developers. This is an exciting role working for a leading, progressive and successful business. For full job description and salary details please contact Devon Recruitment Ltd.

Posted in Ashburton | Customer Service read more

Submitted by devonrec on Mon, 2012-08-27 05:00.